About Teton

We’re building the data layer for point-of-care healthcare with real-time AI. Our platform helps providers automate documentation, manage acuity, and deliver safer, better care.

The role

Own the customer journey from contract signing to onboarding and long-term success. You’ll:

• Coordinate smooth on-site installations

• Build strong, trusted relationships with users

• Troubleshoot with Product & Engineering

• Deliver excellent service and resolve issues fast, which may mean joining a night shift and traveling.

• Support account growth and champion customer feedback

What we are looking for

• Experience as a Customer Success Manager in SaaS or other tech enabled services.

• You are proactive, high sense of ownership and agency, passionate, and like to work in a dynamic team.

• You enjoy visiting customers regularly and are committed to understanding their needs.

• You are adept at onboarding and training new users.

• You’re excited about being part of a team that implements solutions and initiates new customer relationships.

• You’re great at structuring and planning.

• You are curious and have an outgoing profile with excellent interpersonal skills.

• Must speak German and English; French highly desirable.

What we offer

• Competitive salary.

• Work with state-of-the-art technology in a pioneering field.

• Office in the center of Zürich.

• A vibrant, learning-focused work environment.

• A role where you can make a significant impact on healthcare delivery.

What it's like working at Teton

We’re a growing team of extremely hard-working and talented people. The learning curves are steep, and expanding your skill set is not just encouraged — it’s expected. It’s a hands-on environment where you’ll be challenged, supported, and constantly learning. 

We are looking for people who believe in our long-term vision and value ownership and entrepreneurship rather than just another 9-5 job. With us you will have an opportunity to truly make an impact on the world with the outcomes of your work. So, if you are looking for a ride and not just a job – jump on board 😊